
Harley Lovegrove is an interim manager, specializing in managing both small and large multi-national companies through periods of change. He is the Chairman and one of the founding partners of the Brussels based group practice, The Bayard Partnership. Harley is also a lecturer and motivational speaker and author of two books: 'Making a Difference' and 'Inspirational Leadership' which are also published in Dutch, under the titles: 'Maak het Verschil' , and 'Inspireer en Leid'.
He formed his first company in 1978 at the age of 21 and has since taken up numerous interim management posts, working for a variety of businesses from high technology and software to petrochemical, transport, mobile telecommunications, apparel and building construction.
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What part of the word ‘No’ is a problem for you?
While “yes we can” maybe among the three most motivational words of the English language, “No we can’t” need not be seen as the most de-motivational. The strength of leadership is not just measured by the ability to pull a team into action but also the ability to maintain control and discipline.
“A no is a no”: “no, it’s not safe”, “no, we are not ready”, “no is what we all agreed”, “no we are not doing it today”, “no is my final answer”. If a leader is unable to enforce a group decision, or even worse a direct command, then you can fairly conclude that he or she is not leading but merely involved with the process.
Over the years I have worked time and again with businesses and other institutions that have an inherent culture of polite anarchy. Where group decisions are frequently broken at will. In these organizations, even the very best leaders find it difficult to truly lead. At home too, teenage children should be seen as the ultimate challenge for leadership training, especially in an environment where the other parent has a strongly opposing position over a particular way of approach.
In my opinion, for many of us, it is time to focus more on improving our leadership skills in the area of discipline, rather than taking another course on team motivation. After all, if we decided some time ago that our business is not in the cheese business, and when we find our R&D team (yet again) working on a new recipe, then it is time to take a serious grip.
Have a good week
Harley
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Comments
Just found another very nice quote related to your post: Yes is easy to say, no is easy to do.
When one of my previous managers gave me a project, he immediately and automatically expected me to reply "Yes, I'll fix it by the deadline you expect."
Instead, I usually responded with "I will look into it and get back to you."
Somehow he kept insisting that I committed to deadlines and responsabilities, way before a preliminary feasability study of said project and deadline was even started.
I was called "cynical" and "bad for group moral" for having (in my opinion) an analytical and realistic attitude instead of a "yes we can (but what was the question again ?)" autoreply.
I don't work for that manager or company anymore and I feel much more happy now that I don't have to keep somebody else's promises anymore.
One of the quotes I like: The "think positive" leader tends to listen to his subordinate's premonitions only during the postmortems.
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